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Developing a digital business communication service

Project number AP15573891
Name of the project Developing a digital business communication service
Applicant International Information Technology University Joint Stock Company
Grantee International Information Technology University Joint Stock Company
Private Partner 3Beep LLP
Implementation period 2022-2025
Place of sale (city/region) Almaty
Industry Digitalization
Implementation status in the implementation
Objective of the project The main goal of the project is to increase the efficiency of interaction with small business clients by creating a single channel on the 3Beep platform, allowing for prompt automatic feedback to the client by analysing the dialogue based on bot templates and machine learning algorithms.
Project Description It presents access to a digital service with visualisation of data on small business interactions with customers in the form of a partial or full package of services, forming a profile based on machine learning technology and neural network algorithms.
The service will solve the following market problem – increasing small business profits by using chatbots to attract/retain potential customers, prompt interaction with customers by forming an automatic response mimicking a dialogue with an individual, reducing operator costs due to the formation of a single interaction channel.

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Website
List of products sold with prices Service Business communication service (Service subscription per month)- 179,721 tenge
Project team (full name) Alpysbayev Kaisar
Makhmudov Ablay
Babashev Birzhan
Tulebayev Ruslan
Amanov Lachin